POLICIES, TERMS & CONDITIONS AT 415
Studio Policies
Our important policies at Lagree Fit 415.
Cancellation policy for all class packages and memberships
Within 8hrs of your class booking, no changes can be made to your reservation.
You may cancel a reserved session for any reason without a charge up to 8hrs prior to the scheduled class time. All changes made prior to the 8hr cancelation window will have the class credit placed back into the account for use and no fees will be processed.
A cancellation within 8 hours of the class start time will result in a $15 charge and loss of the class if you have a class package. If you late cancel a class on a Class pack and want to attend a later time, this will use another credit in your pack in addition to the $15 late cancel fee.
A no show without cancelation will result in an automatic $25 charge and loss of a session (if client has a class package). Please note that no changes can be made to reservations within 8 hours of the class start time. For New Client BOGO is except from this, but will result in the loss of class.
In order to cancel a membership, please email info@lagreefit415.com at least 15 days before your contract renews. Any request to cancel a membership needs to be in writing.
First time to class
Please arrive 10 minutes before class starts to go over how to use machine. We sell sticky socks for $10. If you are late to your first class and class has already started you will not be able to join for safety reasons. We will give you your class back so you can come again.
No Children under the age of 16 and no pets please. Thank you for understanding.
Late policy
- New clients must arrive at least 5-10 minutes before the class start time in order to attend
- Existing clients: Arrivals 10 minutes past the start time are not permitted due to safety
- Classpass clients: Please note that we are unable to adjust / modify any Classpass reservations on our end. Please reach out to Classpass with any questions.
Pregnancy
We welcome pregnant clients, however we ask that you get approval from your doctor before taking classes to avoid any risks. For more information on Lagree Fitness and pregnancy, read our resource article here.
